Financial Counselling Program

About this service

Financial Counselling Can:

  • Explain options available when people cannot  pay their bills
  • Give information about government forms or other assistance that may be available
  • Advocate to negotiate payment of debts to creditors
  • Assist in planning budgets and managing debts
  • Provide information on bankruptcy
  • Provide information on your rights with creditors.
  • Referring to other specialist services that may be able to help
  • Refer to microfinance providers for interest free or low interest loans

    • Service name

      Financial Counselling Program

    • Service address

      Level 1
      24 Watton Street
      Get directions

    • Phone

      9731 2500

    • Urgency levels

      Help, Looking for Support

    • Service area

      Maribyrnong , Moonee Valley , Melbourne, Hobsons Bay, and Wyndham

    • Service hours

      9.00 to 5.00 pm Monday to Friday

    • Age group

      18 - 69 years

    • Interpreters

      We use interpreters

    • Service type


    • Costs


    • Public transport information

      Near Werribee train station

    • Service for

      People experiencing financial disadvantage and/or who are vulnerable

    • Disability access


    • Drop in service


    • Outreach

      Financial Counselling is office based, we have outreaches across the west

    • Outpost

      Werribee is our main base

More information for teachers, wellbeing staff and service professionals

    • Participation length

      Dependent on needs

    • Participation type


    • Staff profile

      Qualified Financial Counsellors

    • Funding limit?


    • Who can refer

      Self, family and other professionals. Including referrals through Money Help

    • Referral mode


    • Point of intake

      Werribee Office 9731 2500

    • E-Referral option