Western Outreach Program

  1. About this service

    Provides intensive outreach support to young people experiencing vulnerabilities through short-term brief intervention and longer-term comprehensive case management. Working with young people to plan and achieve goals in relation to housing, mental health, AOD misuse, justice/legal matters, employment/education and more. Offering more than just service coordination, this service plays an integral role in working with young people on an individual level to ensure that young people build positive and sustainable connections to self and communities of choice, have increased self-agency and decreased isolation.

      • Service name

        Western Outreach Program

      • Service address

        Wyndham Office 86 Derrimut Road, Hoppers Crossing, VIC 3029
        Get directions

      • Phone


      • Urgency levels

        Help, Looking for Support

      • Service area

        Western Metropolitan Melbourne

      • Service hours

        9am to 6pm

      • Age group

        14 - 24 years

      • Additional age criteria

        Young people who require support regarding housing, involvement in youth justice or out of home care systems, alcohol and other drugs, family violence, mental health, general health, legal issues, young parenting, resettlement and community connectedness.

      • Service type


      • Service for

        Young people

      • Disability access


      • Drop in service


      • Outreach


    More information for teachers, wellbeing staff and service professionals

      • Participation length

        Engagement can be one-off, short term and ongoing (varied)

      • Participation type

        Voluntary program

      • Staff profile

        Youth and Outreach support workers.

      • Who can refer


      • Referral mode

        Initial over the phone assessment (phone 0421 785 617) followed by appointment. Wait list may apply.

      • Point of intake