Family Services

About this service


Family Services offer:

• Support with parenting and family relationships.

• Support to promote the safety, stability and development of children.

• Assistance with children’s behaviour, stress management and managing depression.

• Practical support.

• Emotional support.

• Information, advocacy, and connecting families with a range of community resources.

• In home support.

• Group work.

    • Service name

      Family Services

    • Service address

      2 Market Road Werribee Vic 3030
      Get directions

    • Phone

      Referrals via Child FIRST 1300 775 160

    • Urgency levels

      Help, Looking for Support, Looking for Information

    • Service area

      Hobsons Bay, and Wyndham

    • Service hours

      9.00 to 5.00 pm Monday to Friday

    • Additional age criteria

      Vulnerable Families with children 0-18 years or women who are pregnant

    • Interpreters

      We use interpreters

    • Service type


    • Costs


    • Public transport information

      Near Werribee train station

    • Service for

      Vulnerable Families with children 0-18 years or women who are pregnant

    • Disability access


    • Drop in service


    • Outreach

      Family Services workers outreach to people’s homes or other more convenient locations or our office in Werribee

More information for teachers, wellbeing staff and service professionals

    • Participation length

      Family Services Workers work with families varying lengths of time, dependent on the families goals identified by the worker and family.

    • Participation type


    • Secondary consult

      Consults through Child FIRST

    • Staff profile

      Social Workers/Psychology staff who have family and other case management experience

    • Funding limit?


    • Who can refer

      Self, family and other professionals

    • Referral mode

      Phone or referral form emailed to a professional to complete

    • Point of intake

      Child FIRST on 1300 775 160

    • E-Referral option

      Emailed referral for professionals to complete through Child FIRST