Links to relevant Websites and phone hotlines
Links to relevant Websites and Hotlines for additional information
Service | Service Description | Number | |
Child Care Access Hotline | Provides details about approved child care services and child care vacancies in your local area (*Free call unless from a mobile phone). | 1800 670 305 | |
Maternal and Child Health Hotline |
The Maternal and Child Health (MCH) Line is a 24 hour, 7 day a week statewide telephone service available to Victorian families with children from birth to school age. The service functions as an adjunct of the universal Maternal and Child Health Service and is fully funded by the Victorian Government. |
13 22 29 | |
Child Protection Crisis Line | Weekend and after hour service for concerns about the immediate safety of a child or young person within their family unit | 13 12 78/can only contact out of hours. Contact local DHS office during business hours. | |
Crisis Care Helpline | 24/7 telephone counselling for any crisis situation | 13 16 11/only available between 4pm - 9am Mon-Fri | |
Healthdirect Australia | 24/7 health advice line staffed by registered nurses to provide expert health advice | 1800 022 222 | |
Kids helpline | 24/7 counselling for kids | 1800 551 800 | |
Nurse-on-call | 24/7 general health advice and information | 1300 60 60 24 | |
Parentline | Support, counselling and education for parents | 13 22 89 | |
Pregnancy, Birth and Baby Helpline | Information and counselling for women, their partners and families relating to issues of conception, pregnancy, birthing and post natal care | 1800 882 436 | |
Relationships Australia | Relationship support services for individuals, families and communities | 1300 364 277 |